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Service Update (VS200 ASW V3.2.1)

Service Update (VS200 ASW V3.2.1)

This service update is the software to solve issues with VS200 ASW 3.2.1.
Clicking the following link displays the page where you can search and download the available service update.
Please follow the instructions in the displayed page to start operation.

Installation Procedures for VS200 ASW 3.2.1 Service Update - patch


  • Distribution of this service update is restricted to users of VS200 ASW V3.2.1.
  • The operation in combination with systems other than the ones named above is not supported. If this Service Update - patch is applied to PCs where other versions than VS200 ASW V3.2.1 are installed, an error message will appear and this Service Update - patch will not be installed.

Improvements coming with this Service Update - patch

This Service Update - patch eliminates the following occasionally occurring issues:

  • Live image was freezing in fluorescence scan mode.
  • The VS200 MTL system did not load a tray after update
  • The system put focus positions outside of the scan area.
  • The alignment of fluorescence multiplex images was not working. 
  • Software issue when changing layout. 
  • Software was not shutting down properly.

Confirmation before installation

Make sure that all applications including VS200 ASW V3.2.1 are closed. 

Installation Procedure

  1. Start Windows.
  2. Log on with administrator rights.
  3. Double-click the Service Update patch file.
  4. If the user account control screen appears, select 'Yes'.
  5. The 'Preparing to Install' screen appears. When the installation preparation is completed, the screen proceeds to the next screen automatically.
  6. The 'Select Installation' screen appears. Make sure that the software you want to update is selected. Click 'Next'.
  7. The 'Setup Status' screen appears.
  8. When the setup is completed, the 'InstallShield Wizard Complete' screen appears. Click the 'Finish' button.
  9. The Service Update 3.2.1 -patch is installed on your PC.

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