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OLYMPUS Provi CM20H Firmware Version 1101

OLYMPUS Provi CM20H Firmware Version 1101

CM20H Firmware update notice

This firmware patch updates the CM20H firmware. Please check the firmware version of your CM20H according to the following procedure, and if you have the applicable product, please update the firmware with this firmware patch.

The following problems have been fixed in this firmware patch.

  • The project may be forcibly terminated due to a read error of the temperature sensor.
  • There may be an error of less than 100um between the actual position of image acquisition and the software display value.

1.How to check the applicable products:

Please follow the steps below to check the firmware version and serial number of your CM20H.

Step 0: Start “OLYMPUS Provi CM20” and log in to the software as Administrator.
Step 1: Click the button (red frame below) at the top right of the toolbar.

Step 1

Step 2: Click [CM20H Setting].

Step 2

Step 3: The serial number and firmware version of each CM20H will be displayed (red frame below). If you have several CM20H, scroll the screen to check the serial number and firmware version of each CM20H.

Step 3

Step 4: Check the firmware version and determine if the update is needed from the following conditions.

Firmware version:

  • If the version is “1101”, no updated is required.
  • If the version is NOT “1101”, update is required. Follow the procedure below to update.

Serial number:

By checking serial number, you can also determine whether the update is required or not. 

CM20H serial numbers that need to be updated

0K83167 0K83169 0K83170 0K83171 1D83401 1D83402
1D83403 1D83404 1D83405 1D83406 1D83407 1D83408
1D83409 1D83410 1E83302 1E83305 1E83309 1E83318
1E83319 1E83320 1E83323 1E83325 1F83281 1F83282
1F83286 1F83287 1F83290

2.How to update the CM20H firmware:

2.1 Before the update

Please be sure to read the "OLYMPUS END-USER LICENSE AGREEMENT" before downloading the firmware. By starting the download, you agree to this agreement.

2.2 How to download the firmware patch

(1) Select the download button at the top right.

(2) The input form will be displayed, please fill the information required.

(3) Click the [Send] button to start downloading.
* Download file name "CM20_FW_v1101.zip"
* It may take some time to download depending on the OS and network environment you are using.

(4) After the download is complete, decompress the file and take out the firmware file.
* File name "E1311101.BIN"

2.3 How to install the firmware patch

Follow the steps below to install the firmware. This procedure is also described in Chapter 4.3 of the instruction manual "OLYMPUS Provi CM20 Operation".

Step 0: Start “OLYMPUS Provi CM20” and log in to the software as Administrator.
Step 1: Click the button (red frame below) at the top right of the toolbar.

Step 1

Step 2: Click [CM20H Setting].

Step 2

Step 3: Click the [...] button. A dialog box is displayed for selecting a file. Select the update file downloaded.
* File name of update file: "E1311101.BIN"

Step 4: Click the Update button to start update process.

Step 4

Step 5: After the update is completed, check that the firmware version has been changed to "1101" by the steps described in "1. How to check the target product".

Step 5

(Note)
* Please operate as Administrator. Otherwise, the installation operation will not be possible.
* Please be sure to read the "OLYMPUS END-USER LICENSE AGREEMENT" before downloading.

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