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LIMITED WARRANTY

Olympus America Inc. Scientific Solutions Group ("Olympus") warrants that the enclosed Olympus® microscope(s) and related Olympus® accessories (individually a "Product" and collectively the "Products") will be free from defects in materials and workmanship under normal use and service for a period, beginning from the date of shipment, of (a) five (5) years for mechanical or optical defects and (b) one (1) year for electrical, electronic, or wear-related components.  Notwithstanding the foregoing, see Annex A for certain Product warranty periods and terms which differ from the foregoing standard limited warranty periods.  If any Product proves to be defective within the relevant warranty periods (as set forth above and on Annex A), the customer must contact Olympus, following the procedure set forth below (see "WHAT TO DO WHEN SERVICE IS NEEDED").  Olympus, at its sole discretion, will repair, replace, or adjust the defective Product, provided that Olympus’s investigation and factory inspection disclose that (i) such defect developed under normal and proper use and (ii) the Product is covered under this limited warranty.  Repair, replacement, or adjustment of defective Products shall be Olympus's sole obligation and the customer's sole remedy hereunder.  The customer is liable and shall pay for shipment of the Products to Olympus.  Olympus shall not be obligated to perform preventive maintenance, installation, deinstallation, relocation, table rigging, or maintenance.  Olympus reserves the right to (i) use reconditioned, refurbished, and/or serviceable used parts (that meet Olympus's quality assurance standards) for repairs and (ii) make any internal or external design and/or feature changes on or to its products without any liability to incorporate such changes on or to the Products.

WHAT IS NOT COVERED BY THIS LIMITED WARRANTY

Excluded from this limited warranty and not warranted by Olympus in any fashion, either express, implied, or by statute, are:

(a) products not purchased from Olympus or an Olympus authorized distributor and/or manufactured by Olympus and/or not bearing the "OLYMPUS" brand label (the warranty coverage for products of other manufacturers, which may be distributed by Olympus, is the responsibility of the manufacturers of such products in accordance with the terms and duration of such manufacturers' warranties);
(b)  any Product which has been disassembled, repaired, tampered with, altered, changed, or modified by persons other than Olympus's own authorized service personnel unless repair by others is made with the written consent of Olympus;
(c) defects or damage to the Products resulting from wear, tear, misuse, negligence, sand, liquids, impact, improper storage, non-performance of scheduled operator and maintenance items, or use of non-Olympus brand accessories, consumables, or supplies;
(d) software programs and upgrade of software programs (Olympus is not responsible for damage to or loss of any programs or data. Olympus is not responsible for the restoration or reinstallation of any programs or data other than originally installed software at the time of the Product manufactured, or, if such software is not available, its equivalent.); and
(e)  supplies and consumables.

EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, OLYMPUS MAKES NO AND DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, CONCERNING THE PRODUCTS INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR CONCERNING ANY PATENTS OR TECHNOLOGY USED OR INCLUDED THEREIN.  IF ANY IMPLIED WARRANTIES APPLY AS A MATTER OF LAW, THEY ARE LIMITED IN DURATION TO THE LENGTH OF THIS LIMITED WARRANTY.  ALL GUARANTIES, WARRANTIES, CONDITIONS, AND REPRESENTATIONS WHATSOEVER, EITHER EXPRESS OR IMPLIED, WHETHER ARISING UNDER ANY STATUTE, LAW, COMMERCIAL USAGE OR OTHERWISE, ARE HEREBY EXPRESSLY EXCLUDED.  SOME STATES MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE DISCLAIMER MAY NOT APPLY.  THE CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.

THE CUSTOMER ACKNOWLEDGES AND AGREES THAT OLYMPUS SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES THAT THE CUSTOMER MAY INCUR FROM DELAYED SHIPMENT, PRODUCT FAILURE, PRODUCT DESIGN, SELECTION, OR PRODUCTION OR FROM ANY OTHER CAUSE, WHETHER LIABILITY IS ASSERTED IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY) OR OTHERWISE.  IN NO EVENT SHALL OLYMPUS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS OR LOSS OF USE), WHETHER OR NOT OLYMPUS SHALL BE OR SHOULD BE AWARE OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR DAMAGE.

Representations and warranties made by any person, including but not limited to distributors and representatives of Olympus, which are inconsistent or in conflict with the terms of this limited warranty, shall not be binding upon Olympus unless reduced to writing and approved by an expressly authorized officer of Olympus.

This limited warranty is the complete and exclusive statement of warranty which Olympus agrees to provide with respect to the Products and it shall supersede all prior and contemporaneous oral or written agreements, understandings, proposals, and communications pertaining to the subject matter hereof.

WHO IS COVERED BY THIS LIMITED WARRANTY

This limited warranty is exclusively for the benefit of the original customer and cannot be transferred or assigned.

WHAT TO DO WHEN SERVICE IS NEEDED

Unless otherwise directed by Olympus, Customer shall contact Olympus Technical Assistance Center (TAC) within 30 days of receipt for Original Warranty claims or Out of Box failures:
1-877-225-8380:  Option 1
TAC@olympus-ossa.com.

SERVICE LOANERS

Olympus maintains a pool of Products that may be loaned (“Loaners”), at Olympus’ sole discretion, and subject to the availability thereof, to Customers while their Products are being repaired pursuant to this Warranty.

INTERNATIONAL WARRANTY SERVICE

International warranty service is NOT available under this warranty.

IF YOU HAVE QUESTIONS OR NEED HELP

If you have any questions or comments regarding (a) the use or performance of your Products, or (b) your nearest authorized Olympus Distributor, or (c) service performed in the United States which has not been resolved to your satisfaction; write directly to:

Olympus America Inc.
3500 Corporate Parkway
Center Valley, PA 18034
Attention: Director of Microscopy Operations
1-877-225-8380 • www.olympusamerica.com

ANNEX A

Systems with an original warranty limited to (a) one (1) year for mechanical or optical defects and (b) one (1) year for electrical, electronic or wear-related components include:

  • OLYMPUS Fluoview and MPE
  • OLYMPUS VS100 Series
  • CellTIRF
  • CellVoyager 1000
  • CellFRAP
  • Cell Counter R1
  • SD-OSR
  • LV200
  • Viva View
  • AL Series
  • CIX Series
  • LEXT
  • DSU
  • ZDC
  • SSU
  • DSX-UFSSU

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